Gaming is for entertainment, not stress. matka matkaAt -, we are committed to ensuring that every player enjoys gaming with fun and in a safe environment. On this page, you will find all the information and tools related to responsible gaming.
Online gaming is a major part of today's digital entertainment. Millions of people play every day to have fun, relieve stress, and unwind. However, like any form of entertainment, gaming can become problematic when taken too far.
matka matkaAt -, we have always believed that the wellbeing and peace of mind of every player comes first. No amount of winnings or entertainment can ever be more important than someone's health or family.
Responsible gaming means knowing your budget before you play, managing your time, accepting losses gracefully, and keeping gaming as a healthy form of entertainment in your life. matka matka fully supports this commitment and has placed all the necessary tools and assistance right at your fingertips.
On this page you will find: how to recognise if there is a problem, which tools to use, how to take a break, and where to get help if needed. Remember, seeking help is not a weakness — it takes courage.
Key Message: Gaming is at its best when it brings joy. If you find that gaming is causing stress or anxiety instead of enjoyment, that is the moment to act. matka matka is always here for you.
These tools are completely free to use and are designed to keep your gaming experience safe and in control.
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased for 24 hours. It can be lowered immediately.
Set up automatic gaming stops once you reach a certain loss amount. This protects you from bigger losses and prevents emotionally driven play.
Set a maximum time limit for each gaming session. Once the time is up, matka matka will automatically notify you to take a break.
Take a break from gaming for anywhere between 24 hours and 30 days. During this period you cannot log in to your account, but the account remains active.
Close your account for 6 months to 5 years, or permanently. The account cannot be reopened during the exclusion period.
Periodic pop-up notifications that remind you how long you have been playing and how much you have won or lost.
To access all these tools, go to Account Settings → Responsible Gaming. For any assistance, contact our 24/7 support team.
Identifying the problem early makes it easier to resolve. Review the comparison list below to see where your gaming habits stand.
| ✅ Healthy Gaming | ⚠️ Warning Signs |
|---|---|
| Playing Within Budget | Exceeding Your Budget |
| Stopping After a Loss | Chasing Losses |
| Gaming is meant to be fun | Feeling restless when not gaming |
| Telling Family & Friends | Playing in Secret |
| Stopping on Time | Playing for hours on end |
| Keeping up with daily responsibilities | Missing work or studies |
| Never playing with borrowed money | Gambling with borrowed money |
If you recognize a problem, act without delay. Follow the steps below.
Complete the self-assessment questionnaire below. Answering honestly will help you understand how serious the situation is.
Activate self-exclusion or a cooldown period. It is immediate and free.
Let a family member or trusted friend know. Seek support instead of trying to handle it alone.
Our 24/7 support team is specially trained in responsible gaming. They are here to guide you in the right direction.
Consult a mental health professional if needed. Gaming addiction is treatable and full recovery is possible.
Answer the following questions honestly. This will give you a basic idea of your gaming habits — it is not a substitute for professional assessment.
1. Have you ever planned to play again the next day to recover losses?
2. Has gaming caused difficulties with work, studies, or family responsibilities?
3. Have you borrowed money or skipped other important expenses because of gaming?
4. Have family members or friends expressed concern about your gaming habits?
5. Do you feel restless or irritable when you are unable to play?
6. Have you lied to family or friends about your gaming?
Setting limits on matka matka is simple. Secure your gaming experience in just a few clicks.
Account → Set Limits → Deposit Limit. Choose daily/weekly/monthly and enter the amount.
Account → Set Limits → Session Time. Choose the maximum number of hours you want to play per day.
Account → Take a Break → Choose duration. Takes effect immediately.
Account → Exclusion → Choose duration. Once active, it cannot be reversed.
Tip: Once limits are set, stick to them strictly. If you feel the urge to raise a limit, wait at least 24 hours. This delay often prevents decisions made in the heat of the moment.
There are many misconceptions about gaming addiction. It is important to clear these up.
Only "weak" people develop a gaming addiction.
Gaming addiction can affect people of any age or profession. It is linked to the brain's dopamine system.
If you keep playing to recover losses, you will eventually win it back.
Each game outcome is independent. A previous loss does not guarantee a future win.
Seeking help once makes you look bad in society.
Seeking help is a sign of courage. Every year, millions of people successfully overcome gaming problems.
Gaming addiction goes away on its own.
Without proper support and strategies, addiction tends to worsen. The sooner action is taken, the easier recovery becomes.
matka matkaAt -, access is strictly prohibited for anyone under the age of 18. This is one of our most firmly enforced rules.
If you suspect your child is using matka matka, contact our support team immediately. We will promptly close the account and launch an investigation.
Do not face it alone. Reaching out for help is an act of courage. These resources are here for you.
Our specially trained support team is available 24 hours a day, 7 days a week to provide responsible gaming assistance. Full confidentiality is maintained at all times.
In Bangladesh, the National Institute of Mental Health (NIMH) and Kaan Pete Roi offer mental health support services. Professional counsellors are available to help.
Let the people close to you know. Their support can often be even more powerful than professional services. When family is aware, problems are identified much sooner.
If you feel gaming is seriously affecting your life or someone close to you, take action now without delay. The matka matka support team will guide you in the right direction.
matka matka We do not just provide games — we aim to build a culture of responsible gaming. Every player's well-being matters more to us than our business success.
We follow international responsible gaming standards (GamCare, BeGambleAware) and our staff receive regular training on these matters.
Our technology system continuously monitors player behaviour and automatically takes precautionary action if any high-risk patterns are detected.
matka matka A member of the Responsible Gaming Committee, adhering to internationally recognised standards.
Let gaming be a joy, not a burden. Know your limits, play by the rules, and stay safe. matka matka is always by your side.